Pest Control Reviews

There are three great reasons to choose Griffin Pest Solutions!

1. Best-trained, certified technicians in the industry.
2. Reliable, guaranteed results.
3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Jerri Barnett

9/22/2023

Nathan is a great representative for your company. He is pleasant and provides an excellent summary on what he did on during his visit.

Jessica

8/28/2023

I had an excellent experience with this company. They were super responsive and prompt. Adriana came provided our service today and they were the abso... read moreI had an excellent experience with this company. They were super responsive and prompt. Adriana came provided our service today and they were the absolutely nicest of people! I was so impressed by them. They were professional, kind, and efficient.
As for the bees, I hope we never see them again. hide

Nathan Parsons

8/23/2023

Nathan came in, was pleasant, good manners, took in consideration the dog, listened to our history and went about his work in a systematic way…discove... read moreNathan came in, was pleasant, good manners, took in consideration the dog, listened to our history and went about his work in a systematic way…discovered that the bait boxes had not been filled, (previous exterminator), guess that is why we didn’t get results🤪. Thank you for sending this knowledgeable, courteous, thorough gentleman to help us solve out rodent problem. hide

Kim B

8/22/2023

Steve was awesome! He arrived early to our house, I was not home. He called and I called him right back. Explained to him where we thought the bee/hor... read moreSteve was awesome! He arrived early to our house, I was not home. He called and I called him right back. Explained to him where we thought the bee/hornets nest was and about 45 minutes later he called and said he found it. Sprayed and I believe he removed the it also. Though we won't be visiting that area until this weekend to finish some yard work, he assured me that if they were still there to call them back and they would take care of it. Erica on the phone was super nice and helpful into getting us help out right away. Can't say enough about this company and will be using them in the future for sure. hide

Samantha F.

8/12/2023 - Google

Amanda is the best tech! Very thorough and she knows so much about pest control. She always goes above and beyond what is expected. She really puts th... read moreAmanda is the best tech! Very thorough and she knows so much about pest control. She always goes above and beyond what is expected. She really puts the other technicians to shame. If I could I would only have her servicing our property! hide

Michael Dokey

7/31/2023

Chris Harwood did a wonderful job spraying for bees.
All of the bees were not killed. A second application is needed.
Hopefully you can send Chris ... read moreChris Harwood did a wonderful job spraying for bees.
All of the bees were not killed. A second application is needed.
Hopefully you can send Chris back to finish them off. hide

Tina Newman-Lock

7/19/2023

Martell Hegler went above and beyond to get my house sprayed for bees in a fast matter to insure my family wouldn't have to deal with this anymore. He... read moreMartell Hegler went above and beyond to get my house sprayed for bees in a fast matter to insure my family wouldn't have to deal with this anymore. He was very informative, kind, and gave me wonderful customer service. I will be suggesting him to other. hide

Joe Q.

6/09/2023 - Google

Great service, on time, I forgot what a bug looks like they do such a good job.

Donna Hart-Mason

6/02/2023

Hilary Bivens was the customer service rep I contacted to start my service and she is very professional. She walked me thru everything that I would g... read moreHilary Bivens was the customer service rep I contacted to start my service and she is very professional. She walked me thru everything that I would get with my annual contract and helped me to feel comfortable and secure about using Griffin. We signed up and had Jessica come today for our first service and she is great. She explained everything she was going to do and what I could expect in the way of future service. She also reminded me that with an annual contract I can call at any time after today if I am having a problem and they will come out in addition to the 3 services per year. She was very thorough in going thru my home making sure all my needs were taken care of and very polite and professional. Great company to do business with would recommend highly to anyone. hide

Kristine

5/31/2023

We love Griffin!! Amanda is always fantastic! Great attitude, super courteous to our residents and office staff plus she goes above and beyond if anyo... read moreWe love Griffin!! Amanda is always fantastic! Great attitude, super courteous to our residents and office staff plus she goes above and beyond if anyone ever has a question. hide

Sharon Weltman

5/26/2023

My technician was great. I’ve never had such a thorough inspection. We’ve been out here for two years and one service charge the same amount, but only... read moreMy technician was great. I’ve never had such a thorough inspection. We’ve been out here for two years and one service charge the same amount, but only did one spray outside around the house and told me that that was enough. hide

Kristine Cunningham

5/15/2023

Griffin Pest Solutions is GREAT! They are INCREDIBLY responsive to all questions and concerns. And, most importantly, their service WORKS! I highly... read moreGriffin Pest Solutions is GREAT! They are INCREDIBLY responsive to all questions and concerns. And, most importantly, their service WORKS! I highly recommend the Gold contract. It gives you peace of mind knowing that if anything comes up, you're covered. Kudos to the Kalamazoo staff. They are AWESOME! hide

Shannon S.

5/12/2023 - Google

The techs always arrive during their designated timeframe and are very professional!

Maxwell J.

5/12/2023 - Google

The technicians seem very knowledgeable and friendly. I picked up some bed bugs and was very worried but they were able to get me in quite quick and r... read moreThe technicians seem very knowledgeable and friendly. I picked up some bed bugs and was very worried but they were able to get me in quite quick and resolved the issue within one treatment! I am so relieved that I can sleep safe and sound in my bed not having to worry about them again. I was a bit worried about everything but the technician was able to reassure me on everything. They have also been very helpful with other pest issues like mice and ants and have helped keeping them from becoming an issue. I would highly recommend them. hide

Robin C.

5/05/2023 - Google

Did well

Barbara M.

5/05/2023 - Google

Great service. Efficient and neat. I could see no residue. One treatment, and the carpenter ants were gone.

Marlene (EGLE office)

5/04/2023

The Griffin Pest Solutions Service Tech, Nolan, is very polite and professional. I appreciate his friendliness.

Jane

5/03/2023

Great customer service when calling to get an appointment. Always have very nice and knowledgeable techs that service.

J W

5/02/2023

Great guy that helped with sale!

Mike M.

4/20/2023 - Google

My company uses Griffin for general pest control. Wes is the technician who services our account. He's friendly, professional, and accomodating of an... read moreMy company uses Griffin for general pest control. Wes is the technician who services our account. He's friendly, professional, and accomodating of any special requests we have on any particular day. 5/5 Would recommend! hide

Dawn Richardson Center Director

3/24/2023

We always receive advanced notice, and stellar service. The service we receive is then elevated by the communication and rapport built with our techni... read moreWe always receive advanced notice, and stellar service. The service we receive is then elevated by the communication and rapport built with our technician. We are working with children, and as such, the need for a clean, safe, and healthy environment is paramount. Our technician, Amanda, is ALWAYS kind, courteous prompt, and professional. This investment on her part to ensure that we have the best service possible is greatly appreciated. hide

Anthony L.

3/15/2023 - Google

I'm so nice I had my wife's house exterminated when it's was so bad on aycock Street and it wasn't even my house

Bradley Ward

3/08/2023

Service was excellent from start to finish phone call was courtesy good efficient installation was pleasant and polite good job no mess .thank you wil... read moreService was excellent from start to finish phone call was courtesy good efficient installation was pleasant and polite good job no mess .thank you will recommend to any friends in need thanks again hide

Marti B.

2/25/2023 - Google

I live in senior apartments and we have bedbugs here. Exterminator was very nice, kind, professional and covered my apartment with bug killer spray an... read moreI live in senior apartments and we have bedbugs here. Exterminator was very nice, kind, professional and covered my apartment with bug killer spray and powder. Thank you Griffin for being so good 😊 hide

Joyce Jackson

2/20/2023

Devin Cody was vey helpful in explaining things to me and reassuring me about the process.
I was very happy about that. I was surprised that it did ... read moreDevin Cody was vey helpful in explaining things to me and reassuring me about the process.
I was very happy about that. I was surprised that it did not take long to get the job done, because after leaving the house and returning back in 15 minutes, because I had to check something, I was surprised that he was finished already. I thought that since I was instructed to be gone for 4 hours, it was going to take him that long to do what was needed to be done.
In general I am pleased. Thank you. hide

Brett

2/16/2023

Jason H was awesome! Give that man a raise 👍🏼

Meadow Stone Apartments- Hastings, MI

2/10/2023

Technicians show up to our leasing office, as requested and give excellent service! Jason Hagaman has been our technician for years and knows our prop... read moreTechnicians show up to our leasing office, as requested and give excellent service! Jason Hagaman has been our technician for years and knows our properties, does great work. He is friendly and thorough when on site. We and our residents appreciate his friendly nature! Thank you! hide

EGLE Kalamazoo District Office

2/01/2023

Griffin Service Tech, Rashad Brown, who came out today as a follow up to problems we've been having with mice throughout the office building, is the f... read moreGriffin Service Tech, Rashad Brown, who came out today as a follow up to problems we've been having with mice throughout the office building, is the friendliest and most professional tech we've had in a very long time! Not only did he show me the difference in traps, he explained how they work. He added extra traps to cubicles and smiled and joked with staff. He referred to the information about our office on his phone to make sure he checked every trap that Griffin had previously set. Every trap that needed to be refreshed he took care of as I walked around both floors with him. Thank you, Rashad! hide

Michigan G.

1/29/2023 - Google

Wesley went above and beyond for us today!

JoAnn Lay

1/26/2023

Nice staff listened to concerns.

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