Pest Control Reviews

There are three great reasons to choose Griffin Pest Solutions!

1. Best-trained, certified technicians in the industry.
2. Reliable, guaranteed results.
3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Dawn Richardson Center Director

3/24/2023

We always receive advanced notice, and stellar service. The service we receive is then elevated by the communication and rapport built with our techni... read moreWe always receive advanced notice, and stellar service. The service we receive is then elevated by the communication and rapport built with our technician. We are working with children, and as such, the need for a clean, safe, and healthy environment is paramount. Our technician, Amanda, is ALWAYS kind, courteous prompt, and professional. This investment on her part to ensure that we have the best service possible is greatly appreciated. hide

Bradley Ward

3/08/2023

Service was excellent from start to finish phone call was courtesy good efficient installation was pleasant and polite good job no mess .thank you wil... read moreService was excellent from start to finish phone call was courtesy good efficient installation was pleasant and polite good job no mess .thank you will recommend to any friends in need thanks again hide

Marti B.

2/25/2023 - Google

I live in senior apartments and we have bedbugs here. Exterminator was very nice, kind, professional and covered my apartment with bug killer spray an... read moreI live in senior apartments and we have bedbugs here. Exterminator was very nice, kind, professional and covered my apartment with bug killer spray and powder. Thank you Griffin for being so good 😊 hide

Joyce Jackson

2/20/2023

Devin Cody was vey helpful in explaining things to me and reassuring me about the process.
I was very happy about that. I was surprised that it did ... read moreDevin Cody was vey helpful in explaining things to me and reassuring me about the process.
I was very happy about that. I was surprised that it did not take long to get the job done, because after leaving the house and returning back in 15 minutes, because I had to check something, I was surprised that he was finished already. I thought that since I was instructed to be gone for 4 hours, it was going to take him that long to do what was needed to be done.
In general I am pleased. Thank you. hide

Brett

2/16/2023

Jason H was awesome! Give that man a raise 👍🏼

Meadow Stone Apartments- Hastings, MI

2/10/2023

Technicians show up to our leasing office, as requested and give excellent service! Jason Hagaman has been our technician for years and knows our prop... read moreTechnicians show up to our leasing office, as requested and give excellent service! Jason Hagaman has been our technician for years and knows our properties, does great work. He is friendly and thorough when on site. We and our residents appreciate his friendly nature! Thank you! hide

EGLE Kalamazoo District Office

2/01/2023

Griffin Service Tech, Rashad Brown, who came out today as a follow up to problems we've been having with mice throughout the office building, is the f... read moreGriffin Service Tech, Rashad Brown, who came out today as a follow up to problems we've been having with mice throughout the office building, is the friendliest and most professional tech we've had in a very long time! Not only did he show me the difference in traps, he explained how they work. He added extra traps to cubicles and smiled and joked with staff. He referred to the information about our office on his phone to make sure he checked every trap that Griffin had previously set. Every trap that needed to be refreshed he took care of as I walked around both floors with him. Thank you, Rashad! hide

JoAnn Lay

1/26/2023

Nice staff listened to concerns.

M J.

1/26/2023 - Google

The service techs are good, some go the extra mile and do ALL they're trained to do. The office's billing procedures are not trustworthy. I paid for... read moreThe service techs are good, some go the extra mile and do ALL they're trained to do. The office's billing procedures are not trustworthy. I paid for the fourth quarter and they charged my credit card again. This was in October and I'm STILL waiting for the money to be rightfully returned.... Got a follow up phone call 1/25 and a promise to make it right by crediting the first quarter as paid and crediting the second quarter at no charge. I agreed that was fair. hide

Sheila W.

1/24/2023 - Google

Dennis D.

1/17/2023 - Google

Trouble free, and it works. I fought ants in the house for 15 years. After just one visit the ants were gone!

Paul T.

1/17/2023 - Google

Charlene W.

1/17/2023 - Google

I was laid up after surgery and all of a sudden had paper wasp coming in the house I called they came next day. Also took care of nice that kept comi... read moreI was laid up after surgery and all of a sudden had paper wasp coming in the house I called they came next day. Also took care of nice that kept coming in . They baited traps and located where they were coming in and corrected the problem. Haven't had mice since. The sprayed and treated within 2 days no more bees. I took service that they would come 3 more times in a year to make sure both pest are gone. Would highly recommend. Very friendly hide

Willow P.

1/17/2023 - Google

Pat E.

1/17/2023 - Google

Ruth W.

1/17/2023 - Google

Have consistently had good service with pleasant workers.

Barb

1/17/2023 - Google

Friendly personnel. Paid for mole eradication & despite few treatments nothing worked. Went to Menards, bought a mole treatment, & it worked after o... read moreFriendly personnel. Paid for mole eradication & despite few treatments nothing worked. Went to Menards, bought a mole treatment, & it worked after one dose. It certainly was a LOT CHEAPER than what Griffin charges. hide

Linda Hadley

1/12/2023

Good when they come but getting them here for non scheduled visits is a long wait no matter how serious your problem is. That is after the long wait... read moreGood when they come but getting them here for non scheduled visits is a long wait no matter how serious your problem is. That is after the long wait on the phone to even talk with someone hide

Michael parin

1/10/2023

The service provided is very good and the people are professional and friendly. the only down side is scheduling of the appointment's that should be ... read moreThe service provided is very good and the people are professional and friendly. the only down side is scheduling of the appointment's that should be every 30 days, I find that unless I call the appointment's are some times closer to 45 days or more apart and if the weather is bad that scheduled day it could be longer during the summer when it is truly needed the most. and nothing they spray will kill the stink bugs or stop them from getting in the house I kill around 1-3 almost daily during the winter where they are coming from I don't know I have pulled pictures off the wall to get them from behind the frames and opened the mechanism area at the top of the blinds went through the pleats of the curtains to find there hiding places and still I find them throughout the house.
Thank you hide

Carla G

1/10/2023

Griffin is always reliable and very professional. When they call to remind of me of the date and time of my service, if that timeframe doesn't work, ... read moreGriffin is always reliable and very professional. When they call to remind of me of the date and time of my service, if that timeframe doesn't work, all I have to do is call them and they find a timeframe that works for me and my schedule. I have been a customer for 15+ years and I can't imagine having anyone else do my pest inspection service. hide

Kyle W.

1/10/2023 - Google

Joy F.

1/10/2023 - Google

Good people, arrive when they say they will and solved our problem.

jill s.

1/10/2023 - Google

Nice guy but moles keep coming back in a few weeks.

Scott D.

1/10/2023 - Google

Dan treats our office (Dermatology practice) every month for spiders, etc. Since we began, we are not having any issues with bugs of any kind. Gre... read moreDan treats our office (Dermatology practice) every month for spiders, etc. Since we began, we are not having any issues with bugs of any kind. Great job and friendly, professional service. Would recommend to any business. Thanks. hide

Anna M Anderson

1/05/2023

We had a serious mouse/chipmunk infestation in our home. First Paul Spicketts came and assessed the situation. Gave us a quote and set about getting ... read moreWe had a serious mouse/chipmunk infestation in our home. First Paul Spicketts came and assessed the situation. Gave us a quote and set about getting someone here to resolve the problem. He sent Ben Burnett. What a great technician. Very thorough and knowledgeable. Not to mention polite and accommodating. Ben set traps, plugged holes and sealed all outside openings. It took several trips to resolve the problem. Ben really knew what he was doing. We are very, very pleased with the results. NO MICE or CHIPMUNKS!!!!! Thank you Paul and Ben AND Griffin Solutions!!! Five stars all around. hide

Anna M Anderson

12/14/2022

Jesse Fishj was WONDERFUL! Very thorough and very polite. Send him back again!!! Five stars for Jesse!!!

Lee Hartmann

11/02/2022

Chris, who came on Oct 25, did an excellent, timely job and explained things well.

R. Miller

10/10/2022

I was very happy with the treatments and information Joshua S. provided today. He did a detailed inspection and showed me the progress Griffin has pr... read moreI was very happy with the treatments and information Joshua S. provided today. He did a detailed inspection and showed me the progress Griffin has provided with their last approach being taken to eliminate our pest problems. hide

Ingrid S.

9/24/2022 - Google

Good they helped

Lady L.

9/17/2022 - Google

Just wanted to give a special thanks to Josh K. for helping my grandma with her bed bugs. She was very embarrassed about it and Josh made her feel so ... read moreJust wanted to give a special thanks to Josh K. for helping my grandma with her bed bugs. She was very embarrassed about it and Josh made her feel so much better and not alone with having this issue. And he spent a lot of time answering her questions and inspecting the apartment and got the situation under control. So thank you Josh K. 😊 hide

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